Privacy Policy

Effective Date: [12/12/2024]

Site-Fort ("we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), the California Consumer Privacy Act (CCPA), and ISO 27001 standards.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

Name

Email address

Phone number

Mailing address

IP address and device information

Health-related data (if applicable, in compliance with HIPAA)

Payment information

1.2 Non-Personal Information

We may collect non-identifiable information such as:

Browser type and version

Operating system

Website usage data

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our services

To process payments

To communicate with you regarding inquiries or transactions

To comply with legal and regulatory obligations

To improve and personalize your experience on our website

To ensure security and prevent fraud

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Consent: When you have provided explicit consent.

Contractual Necessity: To perform a contract with you.

Legal Obligation: To comply with applicable laws.

Legitimate Interests: For business purposes that do not override your privacy rights.

4. Your Rights

4.1 Under GDPR

You have the following rights:

Right to access your data

Right to rectify incorrect or incomplete data

Right to request data erasure ("right to be forgotten")

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent

4.2 Under CCPA

California residents have the following rights:

Right to know what personal data is collected and how it is used

Right to request deletion of personal data

Right to opt out of the sale of personal data

Right to non-discrimination for exercising privacy rights

4.3 HIPAA Compliance

For protected health information (PHI):

Right to access and obtain a copy of your health records

Right to request corrections to your health records

Right to receive a detailed account of disclosures

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

Encryption of sensitive data

Secure access controls and authentication

Regular security audits in compliance with ISO 27001 standards

Employee training on data protection protocols

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Third-Party Sharing

We do not sell your personal data. We may share your information with third parties for the following purposes:

To comply with legal obligations

To facilitate payment processing

To provide services through authorized third-party vendors

All third-party partners are required to adhere to data protection regulations and ISO 27001 standards.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance your browsing experience

Analyze website traffic

Serve targeted advertisements

You can manage your cookie preferences through your browser settings.

9. Data Transfers

For users outside of the Dominican Republic, personal data may be transferred to and processed in jurisdictions with varying data protection laws. We ensure such transfers comply with GDPR and other applicable laws through mechanisms such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs), ensuring adequate protection of your data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal or regulatory requirements, as well as updates to our services. When significant changes are made, we will notify users through prominent notices on our website or via email where applicable. The revised policy will be posted with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@site-fort.com

Mailing Address: Santo Domingo Este, Ciudad Juan Bosch, Dominican Republic.